News
May 2010
ARC Mechanical Certified Trane Comfort Specialist (TCS) Dealer
Only Trane Comfort Specialist Dealer in Vermont
ARC Mechanical Contractors is proud to announce the Trane Comfort Specialist (TCS) dealer certification. As a TCS dealer, ARC can offer a 100 % satisfaction guarantee on all residential Trane cooling and heating systems. If the performance of a new Trane system installed by ARC doesn’t live up to your expectations, or fails after repeated repairs, ARC will buy it back.
Not every dealer qualifies as a Trane Comfort Specialist; in fact, ARC is the only TCS dealer in Vermont. The certification means Trane believes ARC, as an independent Trane dealer, is of the highest standing and committed to being the best in every aspect of our business, from installation and service, to customer satisfaction and employee training. Only those dealers that meet Trane’s stringent standards and demonstrate a commitment to customer satisfaction and continuing education receive this certification. These dealers are committed to training to keep up to date with Trane’s latest technology, ensuring that you receive a system that is designed to achieve maximum efficiency, reliability and comfort – and a system that delivers the efficiency its ratings promise and you expect.
Brian Sager, ARC vice president, and Kim Sager, marketing manager, recently attended a TCS seminar held in Tyler, Texas. The first day of the seminar included a factory tour where dealers had a first-hand look at the stringent testing Trane products undergo at the company’s System Extreme Environment Test (SEET) Center before being released to the consumer. At the SEET center Trane products undergo sixteen weeks of tortuous testing in which five years of field stress are simulated, under conditions ranging from arctic coasts to desert plains.
March 2010
ARC to Exhibit at Area Home Shows
ARC will exhibit the latest in home comfort systems at three area home shows:
How's your water? Bring a sample to ARC’s booth and while you enjoy the show we’ll test for: hardness, pH, iron and manganese. Free!
ARC will also give away a Honeywell VisionPro Programmable Thermostat (a $275 value) each day of the home show, so stop by our booth and sign up for your chance to win.
Visit our booth and let us show you how comfortable your indoor environment could be.
ARC’s General Manager Appointed to Apprenticeship Council
ARC is proud to announce the appointment of our general manager, Wayne Vanasse, by Governor Douglas to the State of Vermont’s Apprenticeship Council. Wayne, a Corinth, Vermont residence, manages ARC’s HVAC apprenticeship program in the states of Vermont and New Hampshire.
Wayne has been an instructor for HVAC and plumbing trades for over 7 years. Wayne is also a proctor for the NATE and CETP (Certified Employee Training Program) testing programs. A test proctor is required to administer and monitor the testing process. Proctors complete a formal training and testing process. He also holds four Service and Installation NATE (North American Technician Excellence) certifications: one in of Air-to-Air Heat Pumps, which also covers Air Conditioning; one in Gas Furnaces, one in Hydronics – Gas Fired; and one in Refrigeration Commercial.
ARC hires high school seniors from both Riverbend Technical Center (Bradford, VT) and the Hartford Area Career and Technology Center (White River Junction, VT) programs to provide them with real HVAC and plumbing experience.
The State of Vermont’s Apprenticeship program is an employer-sponsored training program that includes both supervised work experience and related instruction. There are more than 800 active apprentices in Vermont in over 30 different occupations.
Employers participate in Registered Apprenticeship by "sponsoring" individuals as apprentices. The employer sets a progressive wage scale, agrees to provide supervised OJT (on the job training), and helps financially support the related instruction component of the program.
Related instruction in apprenticeship can be delivered in a variety of formats. In plumbing and electrical, most apprentices attend classes through Vermont Technical College at a number of sites around the state. In other occupations, students may attend classes delivered by the company. Union sponsors provide related instruction through classes at union training centers.
January 2010
ARC Mechanical Contractors Acquire Montshire Mechanical
ARC Mechanical Contractors announce the acquisition of Montshire Mechanical Services Inc. For 20 years Montshire Mechanical has provided refrigeration and air-conditioning service to the Upper Valley. After years of dedicated hard work, owners Skip Spaulding and Joe Lukash are ready to slow down and enjoy the fruits of their labor. They are confident that ARC will continue their commitment to quality refrigeration and air conditioning service.
ARC Mechanical Contractors, located in Lebanon, New Hampshire and Bradford, Vermont, has provided quality heating, ventilation, air conditioning and refrigeration (HVAC-R) service and sales to the Upper Valley for over 60 years. Not only can ARC service the equipment previously handled by Montshire Mechanical, ARC can service and install plumbing, mechanical piping, heating, ventilation, air conditioning, refrigeration, ductwork, and control systems.
ARC offers design/build services for new construction or renovation, as well as 24/7 emergency service. With 70 employees, including service technicians, installers, gas fitters, electricians, plumbers, project foremen and supervisors, ARC has the manpower and expertise for large projects and the flexibility for small ones. ARC also has 3 LEED Accredited Professionals on staff.
ARC’s goal is to keep our customer’s HVAC-R equipment in peak condition, maximizing efficiency, while making the most of the customer’s budget. ARC’s service manager, Jody Perkins, has over 17 years HVAC-R experience and holds three NATE certifications. ARC’s technicians are extensively-trained to provide the highest level of service and maintenance. In fact, more than 50% of ARC’s service technicians are certified by the North American Technician Excellence, Inc. - a non-profit, independent certification program for technicians in HVAC-R.
ARC Mechanical Contractor’s Staff Achieve NATE Certification
ARC Mechanical Contractors Inc. is proud to announce the recent NATE certification of seven field staff. In addition, ARC’s service and general managers added certifications to their credentials, while eight staff members successfully passed the NATE Installation Core exam, which is the first hurdle to achieving a NATE certification.
Daniel Bagley, a Claremont, New Hampshire resident has achieved a Service and Installation certification in Hydronics – Gas Fired.
Travis Chamberlain, a Claremont, New Hampshire resident, has achieved a Service and Installation certification in Hydronics – Gas Fired.
Rich Cutone, a Groton, Vermont resident, has achieved a Service and Installation certification in Air-to-Air Heat Pumps, which includes Air Conditioning.
Stephen Ingalls, a Thetford, Vermont resident, has achieved a Service and Installation certification in Air-to-Air Heat Pumps, which includes Air Conditioning.
Bradley Roy, a Woodsville, New Hampshire resident, has achieved a Service and Installation certification in Air-to-Air Heat Pumps, which includes Air Conditioning. Brad also holds a gas license.
Harry Savage, a Bath, New Hampshire resident, has achieved a Service and Installation certification in Hydronics – Gas Fired.
Raymond Welch, a Wentworth, New Hampshire resident, has achieved a Service and Installation certification in Hydronics – Gas Fired.
Achieved Additional NATE Certifications
ARC’s service manager, Jody Perkins, a Plainfield, New Hampshire resident has successfully achieved another NATE certification. Jody, who already holds two NATE certifications – one in Service and Installation of Hydronics – Gas and one in Service and Installation of Light Commercial Refrigeration, has achieved his third NATE certification in the Service and Installation of Air-to-Air Heat Pumps, which also covers Air Conditioning. Jody also holds a gas fitters license.
ARC’s general manager, Wayne Vanasse, a Corinth, Vermont resident now holds four Service and Installation NATE certifications: one in of Air-to-Air Heat Pumps, which also covers Air Conditioning; one in Gas Furnaces, one in Hydronics – Gas Fired; and one in Refrigeration Commercial.
Among other duties, Wayne manages ARC’s HVAC apprenticeship program with the states of Vermont and New Hampshire. ARC hires high school seniors from both Riverbend Technical Center (Bradford, VT) and the Hartford Area Career and Technology Center (White River Junction, VT) programs to provide them with actual HVAC and plumbing experience. Wayne is also a proctor for the NATE and CETP (Certified Employee Training Program) testing programs. A test proctor is required to administer and monitor the testing process. Proctors complete a formal training and testing process.
Passed NATE Installation Core Exam
Adam Cate, a North Sutton, New Hampshire resident.
Kip Gendron, a Corinth, Vermont resident, is also a licensed plumber in New Hampshire and Vermont. Kip also is a licensed gas fitter.
Robert Ingalls, a Thetford, Vermont resident.
Bruce Longley, a North Pomfret, Vermont resident, is also a licensed plumber in New Hampshire and Vermont. Bruce is also is a licensed gas fitter.
Lee Parry, a Cornish, New Hampshire resident. Lee is also a licensed gas fitter.
David Roy, a White River Junction, Vermont resident, is also a licensed plumber in New Hampshire and Vermont. David is also a licensed gas fitter.
Andy Tomlinson, a Newbury, Vermont resident. Andy is also a licensed gas fitter.
John Watkins, a Whitefield, New Hampshire resident.
North American Technician Excellence (NATE)
NATE is an independent organization that certifies installation or service technicians with a knowledge-based test.
There is not a single NATE test -- there are 21 NATE tests. The knowledge areas of technician expertise are divided into tests for installation, service and senior technicians. To earn NATE certification you must pass both a core and a specialty exam. The Core test covers the candidate’s general knowledge, construction knowledge and HVACR specific knowledge in the areas of safety/tools/soft skills, heat transfer/comfort, and electrical systems. Specialty exams cover the candidate’s knowledge of the installation, service maintenance and or repair of HVAC/R systems.
The NATE test is not simple and not all technicians pass the first time. NATE certification verifies that the technicians who pass are the best in the trade when it comes to knowledge and experience installing or servicing a heating or cooling system. To become certified installation and/or service technicians, these technicians must pass both core and specialty parts of either an installation or service test with a score of 70 or better. The exams cover information that eight out of ten technicians have an 80 percent chance of encountering at least once in a 12-month period.
May 2010
ARC Mechanical Certified Trane Comfort Specialist (TCS) DealerOnly Trane Comfort Specialist Dealer in Vermont
ARC Mechanical Contractors is proud to announce the Trane Comfort Specialist (TCS) dealer certification. As a TCS dealer, ARC can offer a 100 % satisfaction guarantee on all residential Trane cooling and heating systems. If the performance of a new Trane system installed by ARC doesn’t live up to your expectations, or fails after repeated repairs, ARC will buy it back.
Not every dealer qualifies as a Trane Comfort Specialist; in fact, ARC is the only TCS dealer in Vermont. The certification means Trane believes ARC, as an independent Trane dealer, is of the highest standing and committed to being the best in every aspect of our business, from installation and service, to customer satisfaction and employee training. Only those dealers that meet Trane’s stringent standards and demonstrate a commitment to customer satisfaction and continuing education receive this certification. These dealers are committed to training to keep up to date with Trane’s latest technology, ensuring that you receive a system that is designed to achieve maximum efficiency, reliability and comfort – and a system that delivers the efficiency its ratings promise and you expect.
Brian Sager, ARC vice president, and Kim Sager, marketing manager, recently attended a TCS seminar held in Tyler, Texas. The first day of the seminar included a factory tour where dealers had a first-hand look at the stringent testing Trane products undergo at the company’s System Extreme Environment Test (SEET) Center before being released to the consumer. At the SEET center Trane products undergo sixteen weeks of tortuous testing in which five years of field stress are simulated, under conditions ranging from arctic coasts to desert plains.
March 2010
ARC to Exhibit at Area Home Shows
ARC will exhibit the latest in home comfort systems at three area home shows:
- Sullivan County Home & Trade Expo, March 20 & 21, Booth C9, Claremont, NH
- 2010 HomeLife: An Exhibition for Living, March 26, 27 & 28, Booth E21, Leverone Field House, Dartmouth College, Hanover, NH
- Barre Rotary Spring Exposition, April 21, 22 & 23, Barre Civic Center, Barre, VT
- Heat pumps & ductless split systems for heating & cooling.
- Water softeners & filters to improve your domestic water.
- Wireless home comfort controls to manage your family’s comfort room by room.
- Dehumidifiers, ultraviolet lights, duct-mounted smoke detectors, whole house air filtration systems for improved health and safety.
How's your water? Bring a sample to ARC’s booth and while you enjoy the show we’ll test for: hardness, pH, iron and manganese. Free!
ARC will also give away a Honeywell VisionPro Programmable Thermostat (a $275 value) each day of the home show, so stop by our booth and sign up for your chance to win.
Visit our booth and let us show you how comfortable your indoor environment could be.
ARC’s General Manager Appointed to Apprenticeship Council
ARC is proud to announce the appointment of our general manager, Wayne Vanasse, by Governor Douglas to the State of Vermont’s Apprenticeship Council. Wayne, a Corinth, Vermont residence, manages ARC’s HVAC apprenticeship program in the states of Vermont and New Hampshire.
Wayne has been an instructor for HVAC and plumbing trades for over 7 years. Wayne is also a proctor for the NATE and CETP (Certified Employee Training Program) testing programs. A test proctor is required to administer and monitor the testing process. Proctors complete a formal training and testing process. He also holds four Service and Installation NATE (North American Technician Excellence) certifications: one in of Air-to-Air Heat Pumps, which also covers Air Conditioning; one in Gas Furnaces, one in Hydronics – Gas Fired; and one in Refrigeration Commercial.ARC hires high school seniors from both Riverbend Technical Center (Bradford, VT) and the Hartford Area Career and Technology Center (White River Junction, VT) programs to provide them with real HVAC and plumbing experience.
The State of Vermont’s Apprenticeship program is an employer-sponsored training program that includes both supervised work experience and related instruction. There are more than 800 active apprentices in Vermont in over 30 different occupations.
Employers participate in Registered Apprenticeship by "sponsoring" individuals as apprentices. The employer sets a progressive wage scale, agrees to provide supervised OJT (on the job training), and helps financially support the related instruction component of the program.
Related instruction in apprenticeship can be delivered in a variety of formats. In plumbing and electrical, most apprentices attend classes through Vermont Technical College at a number of sites around the state. In other occupations, students may attend classes delivered by the company. Union sponsors provide related instruction through classes at union training centers.
January 2010
ARC Mechanical Contractors Acquire Montshire Mechanical
ARC Mechanical Contractors announce the acquisition of Montshire Mechanical Services Inc. For 20 years Montshire Mechanical has provided refrigeration and air-conditioning service to the Upper Valley. After years of dedicated hard work, owners Skip Spaulding and Joe Lukash are ready to slow down and enjoy the fruits of their labor. They are confident that ARC will continue their commitment to quality refrigeration and air conditioning service.ARC Mechanical Contractors, located in Lebanon, New Hampshire and Bradford, Vermont, has provided quality heating, ventilation, air conditioning and refrigeration (HVAC-R) service and sales to the Upper Valley for over 60 years. Not only can ARC service the equipment previously handled by Montshire Mechanical, ARC can service and install plumbing, mechanical piping, heating, ventilation, air conditioning, refrigeration, ductwork, and control systems.
ARC offers design/build services for new construction or renovation, as well as 24/7 emergency service. With 70 employees, including service technicians, installers, gas fitters, electricians, plumbers, project foremen and supervisors, ARC has the manpower and expertise for large projects and the flexibility for small ones. ARC also has 3 LEED Accredited Professionals on staff.
ARC’s goal is to keep our customer’s HVAC-R equipment in peak condition, maximizing efficiency, while making the most of the customer’s budget. ARC’s service manager, Jody Perkins, has over 17 years HVAC-R experience and holds three NATE certifications. ARC’s technicians are extensively-trained to provide the highest level of service and maintenance. In fact, more than 50% of ARC’s service technicians are certified by the North American Technician Excellence, Inc. - a non-profit, independent certification program for technicians in HVAC-R.
ARC Mechanical Contractor’s Staff Achieve NATE Certification
ARC Mechanical Contractors Inc. is proud to announce the recent NATE certification of seven field staff. In addition, ARC’s service and general managers added certifications to their credentials, while eight staff members successfully passed the NATE Installation Core exam, which is the first hurdle to achieving a NATE certification.
Daniel Bagley, a Claremont, New Hampshire resident has achieved a Service and Installation certification in Hydronics – Gas Fired.
Travis Chamberlain, a Claremont, New Hampshire resident, has achieved a Service and Installation certification in Hydronics – Gas Fired.
Rich Cutone, a Groton, Vermont resident, has achieved a Service and Installation certification in Air-to-Air Heat Pumps, which includes Air Conditioning.
Stephen Ingalls, a Thetford, Vermont resident, has achieved a Service and Installation certification in Air-to-Air Heat Pumps, which includes Air Conditioning.
Bradley Roy, a Woodsville, New Hampshire resident, has achieved a Service and Installation certification in Air-to-Air Heat Pumps, which includes Air Conditioning. Brad also holds a gas license.
Harry Savage, a Bath, New Hampshire resident, has achieved a Service and Installation certification in Hydronics – Gas Fired.
Raymond Welch, a Wentworth, New Hampshire resident, has achieved a Service and Installation certification in Hydronics – Gas Fired.
Achieved Additional NATE Certifications
ARC’s service manager, Jody Perkins, a Plainfield, New Hampshire resident has successfully achieved another NATE certification. Jody, who already holds two NATE certifications – one in Service and Installation of Hydronics – Gas and one in Service and Installation of Light Commercial Refrigeration, has achieved his third NATE certification in the Service and Installation of Air-to-Air Heat Pumps, which also covers Air Conditioning. Jody also holds a gas fitters license.
ARC’s general manager, Wayne Vanasse, a Corinth, Vermont resident now holds four Service and Installation NATE certifications: one in of Air-to-Air Heat Pumps, which also covers Air Conditioning; one in Gas Furnaces, one in Hydronics – Gas Fired; and one in Refrigeration Commercial.
Among other duties, Wayne manages ARC’s HVAC apprenticeship program with the states of Vermont and New Hampshire. ARC hires high school seniors from both Riverbend Technical Center (Bradford, VT) and the Hartford Area Career and Technology Center (White River Junction, VT) programs to provide them with actual HVAC and plumbing experience. Wayne is also a proctor for the NATE and CETP (Certified Employee Training Program) testing programs. A test proctor is required to administer and monitor the testing process. Proctors complete a formal training and testing process.
Passed NATE Installation Core Exam
Adam Cate, a North Sutton, New Hampshire resident.
Kip Gendron, a Corinth, Vermont resident, is also a licensed plumber in New Hampshire and Vermont. Kip also is a licensed gas fitter.
Robert Ingalls, a Thetford, Vermont resident.
Bruce Longley, a North Pomfret, Vermont resident, is also a licensed plumber in New Hampshire and Vermont. Bruce is also is a licensed gas fitter.
Lee Parry, a Cornish, New Hampshire resident. Lee is also a licensed gas fitter.
David Roy, a White River Junction, Vermont resident, is also a licensed plumber in New Hampshire and Vermont. David is also a licensed gas fitter.
Andy Tomlinson, a Newbury, Vermont resident. Andy is also a licensed gas fitter.
John Watkins, a Whitefield, New Hampshire resident.
North American Technician Excellence (NATE)
NATE is an independent organization that certifies installation or service technicians with a knowledge-based test.
There is not a single NATE test -- there are 21 NATE tests. The knowledge areas of technician expertise are divided into tests for installation, service and senior technicians. To earn NATE certification you must pass both a core and a specialty exam. The Core test covers the candidate’s general knowledge, construction knowledge and HVACR specific knowledge in the areas of safety/tools/soft skills, heat transfer/comfort, and electrical systems. Specialty exams cover the candidate’s knowledge of the installation, service maintenance and or repair of HVAC/R systems.
The NATE test is not simple and not all technicians pass the first time. NATE certification verifies that the technicians who pass are the best in the trade when it comes to knowledge and experience installing or servicing a heating or cooling system. To become certified installation and/or service technicians, these technicians must pass both core and specialty parts of either an installation or service test with a score of 70 or better. The exams cover information that eight out of ten technicians have an 80 percent chance of encountering at least once in a 12-month period.